Immunotherapy & Xolair Patients

Please note:
In the interest of your safety, all immunotherapy patients must remain in the office for observation for at least 20 minutes after therapy.  Xolair patients must remain in the office for 30 minutes after therapy.

Office Policies

TELEPHONE CALLS:
Our office staff directs calls. Please inform them of the nature of your call. All after-hours calls are addressed by our answering service (630-208-4234) that will contact the doctor if necessary. Alternatively, you can communicate non-urgent requests to our office online.

EMERGENCY:
In the event of an allergy emergency, contact your primary care physician or page Dr. Madla through our answering service (630-208-4234) and call 911/go immediately to your local emergency care facility.

PRESCRIPTION REFILLS:
Our office staff will direct you to a nurse for refills on current prescriptions. You may call in or email your refill request.

RELEASE OF MEDICAL RECORDS:
Please mail or fax a signed release statement for records with name and address of where the records are to be sent. We request one week to gather this information for you. As a courtesy, we will release these records one time per patient at no charge. Any additional requests will be charged according to the volume of the patient’s records.